Biaggi Reviews

This bag is a great idea in terms of ease of storage when not in use and it has a generous interior. However, in practical terms, it did not serve us well for air and rail travel. It fell over so many times. Even after we re-packed it to ensure heavier items (shoes) were at the bottom, it was difficult to keep the bag upright. Also, when fully packed (40 lbs according to the airline's scale), it had to be LIFTED in order to pull it. Otherwise, the weight on the wheels was too much. My husband tried tilting the bag to pull it on 2 wheels, but the bottom started to tear. I regret this purchase and cannot recommend this item. Lastly, I posted a 1-star review on the Biaggi website but it is not visible. Only 5 star reviews are visible for this bag. That seems shady to me. I emailed Biaggi's customer service 3 weeks ago about my missing review, and I have not received a response.

Worst carry-on bag on wheels I have ever used - not able to return after evaluation - don't purchase
I purchased 2 of the zipsak boost max! Carry-on luggage that expands to large check-in bag. We bought 2 of these bags for our trip to Aruba, which we returned from yesterday 5/9/2022. These carry on bags were extremely difficult to pull within the airports with the built in wheels and are totally unsatisfactory for our liking. We requested a full refund, however was denied because the items were used. It is very difficult to determine whether carry -on luggage works well without trying it so buyer please be ware that once you try it you own it. The bags are very difficult to drag through an airport with a shoulder stra or the built in small carry strap. Pleas don't get screwed like us and look for a carry-on with a proper pulling handle. Will never purchase from Biaggi again!

I received this bag as a gift from my mother. I'm an avid traveler, so she thought I could use a new suitcase. I thought the idea of something that could grow depending on the trip sounded like a great idea and especially loved the idea of how compact it could be when not in use. However, I think I would only use this bag to store things in my attic and never to travel. It is literally a bag on wheels. I could practically get a small dolly, put a duffle bag on top and have the same thing. Once you put any amount of clothing in it, the bag kind of topples over when you're trying to roll it. It's very flimsy and not something I would use on a trip. I might use it to store some things in my trunk. It also doesn't unzip all the way to easily access your clothes. So you're digging down into the bag to access your belongings, kind of like a huge backpack. It's just not great. I feel bad that my mom bought it for me and asked her if she might be able to return it. I believe she paid around $100 for it on sale. It's probably worth $40-$50 tops. Please avoid purchasing this and just use a duffle bag instead.

I did NOT have good results. The stuff I packed that wasn't wrapped in garbage bags got wet in the rain at the airport transfer. The large bag was hard to roll and fill. I used the packing cubes which I liked, but if you fill those to the top of the large bag, I guarantee you will be over the airline weight limit. I had to pack things that could break or get damaged at the airport (like hair dryer and liquids) in cardboard boxes just to keep them from getting damaged. The company does not allow for returns or exchanges if you've used the bag. I never would have used it had I known it was like this. I regret my purchase.

I'll start with the fact that the bright colors that I ordered make it really easy to find them when I am traveling, I have 6 of them. Two large, one red and one magenta, two of the 22 inch in the same colors, and two of the small cosmetic type bag. I love everything about these bags. I use packing cubes, which makes things very easy to find when I'm unpacking, and even when I think the bag is full, it expands so that I can stuff more things into it! The spinning wheels glide easily wherever I go, and the fact that I can fit 6 suitcases on a small shelf in my linen closet makes them even more appealing in my eyes! I also love the fact that they are very lightweight and don't add to my mountains of stuff when I'm traveling! The only complaint that I could ever have is that I wish they would bring back lots of the hot pink!

Its really hard to find a company that has good customer service nowadays and Biaggi is just exceptional! They listen to customers.

I saw Biaggi on Shark Tank and I was impressed. I have ordered and re-ordered items, not only for myself but as gifts. The quality of products are well wort the cost
The customer care service is amazing.

Saw this company featured on ABC GMA Deals and Steals. Ordered the Zipsak-On-The-Go Backpack, shipped fairly quickly and I was kept abreast of the status as it was processed. It arrived within 8 days and I couldn't be happier with the backpack. Kudos to these folks.

We purchased a red and a blue 31" suitcase to take on an overseas trip to Israel and Ethiopia February 2020. We found the bags difficult to pack, even using the side straps to hold the items in. The bags bulged and did not sit level. They are difficult to pull along as there is no rigid handle and don't travel well on carpet. Because they are canvas, they got wet when being transferred by baggage handlers and a coat inside was damp when we opened the case. On our tour the bus driver found the bags difficult to stack/pack in the luggage compartment. I found them difficult to manoever generally and would not use them again. They kept sliding off the luggage cart

Very disappointed. Ordered 3 different sizes for my vacation. They arrived just in time only to make my travel MORE difficult. I packed them according the instructions/video with the packing cubes. The would not stay upright and I basically had to carry the bags because they either wouldn't roll or they would roll all over the place. I contacted customer service about returning them. Received a generic, copy & paste response about no returns unless they are unused. Think twice about these bags.